Member experience · 47 articles
Member experience for gym owners.
Onboarding, communication and progress tracking: the moments that decide whether a new member stays.
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Member experience
Improving Quality of Life By Improving The Quality of The Spirit
“… at the end of the day you aren’t just a fitness coach, you’re a therapist [to your members]…” - Brynn Esbenshade Brynn & Daniel Esbenshade opened their studio 2014 in Fort…
Member experience
Cleaning Up Client Communication With Experience Fitness’ Kyle McGlynn
Kyle McGlynn, owner of Experience Fitness has been in the Fitness Industry for sixteen years by pulling up his bootstraps and designing his life, and business around fulfilling dreams.
Member experience
Texting Your Members With Naamly
Even if it isn’t the latest and greatest iPhone or Android device, nowadays who doesn’t have a phone? In a lot of cases your members first found you via the web browser…
Member experience
Fostering customer relationships the simple way.
Designing ways to enhance your customer relationships doesn’t have to be a head scratcher.
Member experience
Gyms See 30%+ Increase in Member Relationships Using Smart Messaging Technology
As a gym owner there’s a multitude of things you need to think about on a daily basis.
Member experience
Crisis Communication: 3 Things to Avoid
Recently we’ve had several events that have forced our businesses to act differently than normal. Whatever the reasons, it’s important that we take part as a leader in our communities.
Member experience
Fitness Business Texting Best Practices
As you run the day-to-day of your fitness business, you've learned the value of good communication. Hopefully you have tapped into the power of texting your members...
Member experience
COVID-19 Reopening Series (3 of 3) – Communications
Just like everyone else, you have probably been glued to various communications channels to get news, updates, and information during the COVID-19 crisis. You have likely been frustrated with inaccurate information.
Member experience
Case Study: Gym Utilization Increases from 22% to 38% with Better Communications
Advantage Training is a private training studio in Scottsdale, Arizona that is completely focused on the customer experience.
Member experience
COVID-19 Reopening Series (1 of 3) – The Gym Member Experience
These past couple of months have been unlike any other for fitness gyms across the world.
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