Member experience · 47 articles
Member experience for gym owners.
Onboarding, communication and progress tracking: the moments that decide whether a new member stays.
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Member experience
Communication Tips That Keep Gym Members
Too many gyms treat communication as one of those "nice to have" components of a business rather than the essential function that it is.
Member experience
Foster Culture for a Stronger Gym Community
Quick: What’s the main reason most people join a gym? Hint: It’s not programming, equipment, or trainers. Answer: It’s social interaction and connection. That’s right.
Member experience
Five Simple Ways to Improve Onboarding
Have you ever been invited somewhere special, got all excited, and showed up to find … no one cared you were there, after all? A birthday party, a date, maybe even a…
Member experience
Enhance Client Feedback Collection in Seconds
Successful gyms listen to their clients, prospects, and community. Not just once in a while or only when a member cancels. They listen every day.
Member experience
Simple Tactics to Personalize Client Experiences
If you want to keep gym members for as long as possible, then here’s something you need to know that you might not be thinking about enough: how to personalize client experiences.
Member experience
How To Regain Clients After Reopening
Imagine closing your gym temporarily for, say, renovations. After weeks or months of remodeling and installing new equipment, you’re finally able to reopen your doors and welcome back all your old members.
Member experience
This is How to Best Nurture Your Clients
In relationships, fitness, and business, it’s the little things that mean so much.
Member experience
Improve The Onboarding Experience For Your Clients
Gym owners have a lot to manage in each member’s overall experience, and there’s one aspect that often gets overlooked: a better onboarding process for clients.
Member experience
Creating a Gym Lounge for Clients
When Bruno Perron was developing the business plan for his gym, he knew from the start that it had to include a gym lounge.
Member experience
Clients: Track Them Efficiently
Today’s gym owners and personal trainers keep track of a lot of information about a lot of clients, and most of it is usually changing all the time.
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