Customer Service · 179 articles
Customer Service for gym owners.
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This is How to Best Nurture Your Clients
In relationships, fitness, and business, it’s the little things that mean so much.
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Improve The Onboarding Experience For Your Staff
For most gym owners, the word “onboarding” relates to customers – how to help a new gym member integrate, feel welcome, and stick around for a long time to come.
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This Is How You Can Increase Your Lead Generation
For many independent physical trainers, Facebook used to be the go-to platform for finding new clients. But if you feel like the leads are drying up, you’re not alone.
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Use Special Tactics To Reactivate Your Members
It hurts to lose a gym member, doesn’t it? You might take it personally at first. But crying “Come back!” doesn’t work.
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Learn The Best Ways to Follow Up With Your Leads
Here’s a true story. We recently talked with a gym owner who was frustrated about his lack of conversions.
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Improve The Onboarding Experience For Your Clients
Gym owners have a lot to manage in each member’s overall experience, and there’s one aspect that often gets overlooked: a better onboarding process for clients.
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Creating a Gym Lounge for Clients
When Bruno Perron was developing the business plan for his gym, he knew from the start that it had to include a gym lounge.
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Offering a 90 Day Health Reset Program
If you’ve been in the fitness business for a while, you probably have noticed a major shift in consumer attitudes about long-term commitments.
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How and When to Raise Gym Membership Fees
Owning a gym can be an exciting and rewarding business, but let’s be honest, it’s also a balancing act.
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Apps For Fitness & Nutrition
As a gym owner or trainer, you're already doing a lot to help your clients get fit and healthy. But we all know that exercise is just one part of the equation.
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