Customer Service · 179 articles
Customer Service for gym owners.
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How To Better Manage Your Gym Clients
Let’s be honest: managing clients at a gym can feel like herding cats.
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Semi-Private Training is The Future
If your gym is offering everything under the sun — large group classes, one-on-one personal training, open gym hours — but your bottom line still isn’t where it should be, you’re not…
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Enable Gym Members To Provide Performance Feedback
This doesn’t seem fair, but coaching can get harder when your gym is growing and becoming more successful. It can definitely get more complicated.
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Offer Deals To Couples Personal Training
We’ve recently had separate conversations about personal training for couples, each on opposite ends of the spectrum The first pair works out together twice a week with the same personal trainer they’ve…
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Put Limitations On Frozen Gym Members
“I’m planning to have surgery.” “I’m going on a long vacation.” “My elderly parents need more of my time.
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How To Regain Clients After Reopening
Imagine closing your gym temporarily for, say, renovations. After weeks or months of remodeling and installing new equipment, you’re finally able to reopen your doors and welcome back all your old members.
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Convert More Sales
Most gym owners are obsessive about leads, but only until they acquire the leads.
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Add Virtual Fitness Training To Your Gym
It’s been five years since the Covid-19 pandemic forced many fitness businesses to add virtual training to their service offerings.
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Pivot To Small Group Fitness Training For More Profit
Let’s do some quick math. Just a little. It’ll be easy.
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Top 10 Content Creation Tips For Gyms
You’ve probably heard “Content is king” countless times. But you might have wondered what that means and how you can find help with content creation for your gym.
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