Switching · Pike13 → Naamly
Leaving Pike13? Bring everything with you.
Members, memberships, schedules and payment methods move over with our team, not a spreadsheet. We plan the go-live around your billing dates.
What owners tell us they are switching for
What carries over
The honest list.
| From Pike13 | Into Naamly |
|---|---|
| People and contact details | Imported, with notes |
| Plans and passes | Mapped to Naamly programs and session passes |
| Saved payment methods | Transfer coordinated with the processor |
| Schedule and enrollments | Rebuilt from the export |
| Staff and payroll roles | Staff accounts created |
| Website booking widgets | Replaced by Naamly's portal links |
How the switch runs
Four steps, one owner call.
Do members have to re-enter their card?
In most switches, no. We coordinate the transfer with the payment processor. Where a transfer is not possible, members are asked once, through the portal.
How long does it take?
It depends on the size of the gym and the export you can provide. We plan the go-live around your billing dates so you are never paying for two systems longer than needed.
Can I keep my phone number for texting?
Usually yes; it is registered under your gym. Some numbers cannot be moved and we assign a local one instead.
Other systems
Mindbody · Pike13 · Zen Planner · Wodify
Each guide lists what carries over from that platform.
Plan your switch
Thirty minutes with Sumit, your export in hand.
We look at what you have today and map the switch around your billing dates.