Blog Community 1 April 2021

How One Gym Owner Went From Stuck to Fully Systemized: Jamaal Miller’s Story

SSumit Seth 3 min read

Six months ago, Fitness Destinations owner Jamaal Miller found himself unable to escape his work.

The term “work-life balance” was a foreign and seemingly impossible concept, and between working seven days a week and responding to client messages at all hours of the day, he was exhausted.

As if it weren’t enough to train dozens of clients a week, Jamaal was stuck in a never-ending game of mental gymnastics as they tried to manage and remember Fitness Destinations’ client data.

“I was texting people on a whim, trying to remember people’s start dates, and trying to do everything at the top of my head. As you get more clients, [that increase in business] starts to shed a light on your systems…that really hurt us for a while.”

In addition to lacking systems, Jamaal shared, “My phone would be blowing up constantly with so many text messages and calls from clients and prospects that it was always taking away from time spent with my family on the weekends. It got to a point where I really knew things needed to change.”

Recognizing the business had outgrown their manual way of doing things, Jamaal and his CAO Gretchen Biedrzycki set out to systemize and level their team’s operations.

They tried Hubspot.

They tried Strive. 

They tried Twilio.

They tried Onboard.Me.

It wasn’t until Jamaal and Gretchen found Naamly that things really started to come together. And its integrations with MyFitnessPal and MyZone made it even more practical for Fitness Destinations.

“It’s a CRM tool, it’s a messaging tool, it’s a tracking tool…there aren’t other systems that give you the ability to track people’s body fat, nutrition, workouts, while also tracking how often you’re contacting them.”

Plus, transitioning his staff onto the Naamly platform was a breeze, so the Fitness Destinations team could start benefiting from an organized communication and data hub immediately.

“Honestly, I think I could teach my two-year-old daughter how to use Naamly, it’s that easy.”

Jamaal Miller, owner of fitness destinations

“Honestly, I think I could teach my two-year-old daughter how to use Naamly, it’s that easy.”

With Naamly’s systems that make data management simpler and client communication seamless, Fitness Destinations has grown by 66% since the pandemic, which means more lives impacted and more revenue earned. 

“Systems are the lifeblood of your business…you’ve got to have them.”

Jamaal said it best–systems are the lifeblood of your business! If you need better systems in your business and want a simpler, easier way to store client data AND messages in one place, you need to see what Naamly can do for your business. Sign up for a FREE demo to see how Naamly’s easy-to-use platform can help you do more business and have more freedom with less stress.

Discover Jamaal Miller’s transformation from being stuck to fully systemized – all made simple with the Naamly Guide for Operations!

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